Why won't my country be accepted?
The sign-up stops when the country or birth date falls outside our criteria. Accounts are for adults aged 18 and over living in Australia, so the form rejects other entries.
Which documents does Westpoint Casino check after sign up?
Read this before your sign-up, or when a registration stops halfway and you are unsure what to do next.
- Who may register
Only players aged 18+ may register. - Documents before withdrawal
Photo ID, proof of address and a payment card image. - Minimum first deposit
The first deposit starts at A$13.
Starting your sign-up
Sign-up path from login to activation
The usual worry is a sign-up that stops halfway and tempts a second try.
Westpoint Casino sign-in
The screen asks for an email address and a password, and these become your sign-in. A forgotten password is handled by a reset link sent to the registered address.
Details as on your ID
Name, date of birth and address must match your identity document exactly. The same screen asks for country, currency, acceptance of the terms and confirmation of legal age.
Waiting for the activation email
A confirmation email reaches the inbox you gave during sign-up. Open the link in it to activate the account, and check the spam folder if nothing arrives.
Westpoint Casino accounts, set up properly the first time
Read this before you create your account, while the documents are still at hand.
Westpoint Casino needs matching details
Your name, date of birth and address must match your identity papers exactly. A nickname in the name field, or an address that differs from your papers, often stalls a check. Westpoint Casino holds licence ALSI-819007 from the Anjouan Offshore Finance Authority, and that licence requires us to confirm who each player is. The check happens at the latest before your first withdrawal, so matching details at sign-up saves a wait later. Hold your photo ID and proof of address next to the details you gave before you finish.
Keep your papers ready for checks
The first days are mostly about the paperwork that follows sign-up. Document checks run after you register, and they can take 58 hours, so have your photo ID, proof of address and payment card image ready before you need a withdrawal. Your first deposit starts at A$13. The welcome offer follows registration; you choose it in the cashier at your first deposit. All of these are available from your first day: deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion. For help at any hour, call the National Gambling Helpline on 1800 858 858.
Can I finish my sign-up on a phone?
Many players sign up on a phone because it is already in their hand, and that works well. Westpoint Casino offers apps for iOS and Android, and the mobile browser is available too. Use a computer if you prefer a larger screen to read the terms, or to scan your documents. Your account is the same on every device, so you sign in with the details you set. Choose one device for the sign-up and stick with it until the account is open.
What to have ready
Gather these before you start, so nothing stalls the form or the checks.
- Photo ID with your current name
- Proof of address in your own name
- Payment card image, ready to share
- Email inbox you can open now
- A payment method you already use
Pocket guide
Finish sign-up in the mobile browser
You will know how to finish sign-up on your phone and log in on any device.
Starting on a phone
Start in the mobile browser on your phone by tapping the sign-up button on the Westpoint Casino site. Stay on that page until each step is done, rather than opening the site again in a new tab. A second tab can leave two half-finished sign-ups behind.
Westpoint Casino sign-in carries over
Your login stays the same on every device. The email address and password you chose at sign-up open the account in the iOS app, the Android app and the mobile browser alike. Keep that pair somewhere private, so you can sign in again on any screen.
Westpoint Casino eligibility
Not sure if you can sign up yet?
This table settles whether you qualify before you begin the sign-up.
| Condition | What applies here |
|---|---|
| Minimum age | Aged 18+ |
| Where you live | Residents of Australia |
| Accounts per person | One account only |
| Personal details | Exactly as on photo ID |
| Account currency | AUD, shown as A$ |
| Minimum first deposit | A$13 |
Verification guide
Which documents will we check next?
Our licence asks for these checks to confirm who opens each account, and a review takes about fifty-eight hours.
| Document | What it confirms |
|---|---|
| photo ID | Your identity and age · Latest before your first withdrawal |
| proof of address | Your current home address · Due by your first withdrawal |
| payment card image | Ownership of your payment card · During the same review |
Three steps each
Why won't my registration finish?
You will have identified the fault and fixed it on your existing sign-up attempt.
Old account, not a second one
The sign-up is refused when that email address already belongs to an account, which may be one you opened earlier. Each player holds one account only, so a repeat sign-up is refused.
Westpoint Casino sign-up stuck on submit
The form returns you to the same page when a required field is empty, or when the connection drops during sending. Tell which case applies before you try again.
Stuck halfway
Ask for help before you start again
When a sign-up stops, reach Westpoint Casino by live chat or by phone on +61 88 126 4228. Support is open from 10 AM to 10 PM daily. Outside those hours, email [email protected] instead.
Step won't load
Live chat is quickest when a step will not load. Have ready the step you are on and any error message you saw.
Full answer in writing
Email suits problems that need a longer explanation or several steps described in order. Note the time you started, the step that failed and the device you used.
Westpoint Casino reset email
Locked out after sign-up? Before you write in, check the inbox of the email address you registered with, because the reset link is sent there.
Pick your offer
Westpoint Casino cashier lists every deposit route
Your first payment can be as low as A$13, and the methods below are the ones this casino accepts.
| Methods accepted | Minimum deposit | Capped at | How fast |
|---|---|---|---|
| Neteller | A$13 | A$41,200 | Processed in 29 minutes |
| PayID | A$13 | A$41,200 | 29 minutes or less |
| Apple Pay | A$13 | A$41,200 | Paid out in 29 minutes |
| Skrill | A$13 | A$41,200 | 29 minutes or less |
| Paysafecard | A$13 | A$41,200 | Usually 29 minutes |
| Jeton | A$13 | A$41,200 | Processed in 29 minutes |
| Mastercard | A$13 | A$41,200 | Usually 43 hours |
| POLi | A$13 | A$41,200 | 29 minutes or less |
| Google Pay | A$13 | A$41,200 | Paid out in 29 minutes |
Stuck signing up
Licence, deposit and document questions
You will know who qualifies, what to deposit and how checks work before you sign up
How long has Westpoint Casino been operating?
Westpoint Casino LLC holds licence ALSI-819007 from the Anjouan Offshore Finance Authority. The company was established in 2007 and its registered office is on Hombo Road, Mutsamudu.
What happens if I skip the deposit during sign-up?
No deposit is needed to finish sign-up. Your account is ready once you confirm the e-mail address. Make a deposit only when you want to play, and pick the welcome offer in the cashier at that point.
How long does it take to change my e-mail address?
Ask live chat, phone or e-mail support to change your e-mail address or personal details. Support is open 10 AM to 10 PM daily, and requests sent outside those hours wait until the next opening. How long the change takes depends on what it involves.
Why can't my teenage son open an account?
Westpoint Casino accepts only players aged 18+, because every deposit, bet and withdrawal involves real money. A younger person cannot finish registering. Please do not register on behalf of someone else.
Where do my uploaded documents go after I send them?
Westpoint Casino reviews them to confirm your identity and address. Uploaded files are protected with 256-bit AES encryption. You can ask live chat, phone or e-mail support about any file you are unsure of.
How long does verification take at Westpoint Casino?
Verification takes 58 hours. Identity documents are checked at the latest before your first withdrawal, so sending them early avoids a wait when you cash out.